TuMunicipioResuelve Flagship AI Product

TuMunicipioResuelve

AI-powered municipal communication platform via WhatsApp.

What It Is

A centralized platform using WhatsApp as the main channel to connect municipal government with citizens, merchants, and visitors. Processes both structured data (databases) and unstructured documents (PDFs, images) to deliver precise answers and real-time alerts.

Powered by the Boricua Language Engine.

Citizen Services

Events & Infrastructure Alerts

Automatic answers about cultural events, road closures, utility interruptions.

Trash Pickup Schedules

Instant lookup by sector with route changes and cancellations.

CRIM Assistance

Guidance on municipal tax procedures, requirements, and documents.

Alert Subscriptions

Granular topic/sector subscriptions with WhatsApp push notifications.

Municipal Ordinances

Search and answers based on official PDF documents.

Complaint Filing

Wizard-style interface with photo/video support, automatic urgency detection and agency routing.

More Services

For Merchants

  • Administrative guidance
  • Auction information
  • Patent procedures
  • CRIM orientation

For Visitors

  • Local exploration guide
  • Restaurant & activity recommendations
  • Searchable business directory

Admin Module

The Mayor's Dashboard

Wizard interface designed for non-technical users. Create alerts in seconds, auto-publish to knowledge base + WhatsApp subscribers simultaneously.

One input, omnichannel output.

Architecture

TMR — Application Layer

WhatsApp API Gateway Admin Wizard Subscriptions Complaints
HTTP API

Data Layer

PostgreSQL (Canonical DB) Vector Store
HTTP API

BLE — Language Engine

Encoder Router Decoder

TMR is a standalone application that consumes BLE as a stateless service. BLE produces embeddings and classifications — TMR owns the data, the knowledge base, and the user interactions.

Inference Strategy

Tier 0

DB Lookup + Templates

~45%
Zero GPU cost <100ms
Tier 1

Encoder + RAG Retrieval

~30%
Minimal cost (CPU) <500ms
Tier 2

Router Classification

~12%
Minimal cost <500ms
Tier 3

Decoder Generation

~13%
Only when necessary

Only 10-20% of citizen interactions require the LLM decoder.

Ready to get started?

Let's discuss how TuMunicipioResuelve can transform citizen communication in your municipality.

Contact Us